Latest news with #RavinderYadav
Time of India
4 days ago
- General
- Time of India
Safai to property tax: Gurgaon civic body feels heat as grievances cross 27k mark
Gurgaon: As many as 27,312 unresolved complaintson sanitation, sewage and property tax problems await action from MCG across various platforms, data accessed by TOI reveals. According to MCG records, there are 17,822 pending complaints on the GMDA portal, while 3,762 complaints through the social media grievance tracker (SMGT) portal remain unaddressed. Moreover, 3,455 complaints on the Swachh City portal, 1,654 on the CM window, 550 on the PM window, and 69 on the Sameer app are yet to be processed by MCG. Out of the total complaints, 7,657 remain unresolved since 2024, 6,216 were raised over the past 60 to 90 days, 6,170 over 30 and 60 days, and 2,685 over the last month. You Can Also Check: Gurgaon AQI | Weather in Gurgaon | Bank Holidays in Gurgaon | Public Holidays in Gurgaon Sanitation, sewerage, road sweeping, and development works constitute 78.4% of the total pending complaints. Across the city's four zones, unresolved sanitation-related grievances amount to 5,526 complaints. The engineering department of the civic body has 5,961 outstanding sewerage complaints awaiting resolution. Moreover, there are 2,221 unaddressed complaints about road sweeping operations. The engineering department also has a backlog of 7,712 complaints regarding development works. On Wednesday, MCG constituted a grievance redressal cell to address complaints received across various govt platforms. "We have constituted a grievance redressal cell. It will focus only on resolving these complaints and minimising the pendency in redressal," said a senior MCG official. The newly formed cell will be headed by MCG commissioner Pradeep Dahiya and will have additional commissioner Ravinder Yadav, joint commissioner Vishal, deputy town planner Siddharth S Khandelwal and MCG expert Anita Phalswal as members. Meanwhile, according to residents, one of the causes for an increasing number of complaints is delay in appointing an agency for drain cleaning. "We have filed several complaints on these issues, but they remain unaddressed. Moreover, the civic body is yet to initiate tenders for drain cleaning across the city. As the monsoon approaches, these complaints are likely to shoot up," said Kundan Lal Sharma, general secretary of Sector 21 RWA.
Hindustan Times
4 days ago
- General
- Hindustan Times
MCG sets up grievance redressal cell to fast-track resolutions
The Municipal Corporation Gurugram (MCG) has set up a dedicated grievance redressal cell (GRC), effective immediately, in a bid to boost public service efficiency and accountability. The new unit will serve as a centralised system for monitoring and resolving complaints received through various central and state government platforms. The new unit will serve as a centralised system for monitoring and resolving complaints . (HT Archive) Chaired by MCG commissioner Pradeep Dahiya, the GRC comprises four members: Ravinder Yadav, additional commissioner and member secretary; Vishal, joint commissioner-II; Dr Siddharth S Khandelwal, district town planner; and Dr Anita Phalswal, an expert with the MCG. The committee has been directed to address grievances on a daily basis and submit weekly reports to the commissioner. 'The committee is mandated to address and resolve grievances on a daily basis, submitting a detailed weekly report to the Commissioner,' Dahiya said, adding that any laxity in dealing with complaints would be taken seriously. The cell will handle grievances lodged through a wide range of platforms, including CM Window, PM Window, Centralised Public Grievance Redress and Monitoring System (CPGRAM), Jan Samvaad, Social Media Grievance Tracker (SMGT), Sameer Portal, Gurugram Metropolitan Development Authority (GMDA) integrated command and control centre (ICCC), Auto Appeal System (AAS), Swachh City/Swachhta App, Swachh Haryana App (GRS), Commission for Air Quality Management (CAQM), Central Pollution Control Board (CPCB), and Samadhan Shivir. MCG officials said the GRC will help reduce complaint response time, eliminate coordination gaps between departments, and provide timely updates to citizens. 'The idea is not only to respond but to ensure that public faith in civic functioning improves substantially,' an official said. The cell is also expected to help track recurring complaints across wards and enable long-term fixes, especially related to sanitation, encroachments, water supply, and civic infrastructure.
Time of India
5 days ago
- Politics
- Time of India
MCG sets up grievance redress cell
Gurgaon: MCG has constituted a grievance redress cell (GRC) to resolve complaints received across various govt platforms. This is the third committee formed by the civic body in the past three days. The newly formed cell will be led by MCG additional commissioner Ravinder Yadav. Other members include MCG joint commissioner Vishal, deputy town planner Siddharth S Khandelwal and MCG expert Anita Phalswal. The committee will process complaints daily and submit weekly status reports to the MCG commissioner. You Can Also Check: Gurgaon AQI | Weather in Gurgaon | Bank Holidays in Gurgaon | Public Holidays in Gurgaon The cell will oversee grievances filed on platforms such as the CM Window, PM Window, the Centralised Public Grievance Redress and Monitoring System (CPGRAM), Jan Samvaad, Sameer Portal, GMDA's Integrated Command and Control Centre (ICCC), Swachh City/Swachhta App, Swachh Haryana App (GRS), CAQM, CPCB, Samadhan Shivir, and social media, among others. "All the officers/officials of MCG are hereby directed to pay personal attention to the grievances/complaints of the general public immediately and ensure early redressal of all complaints received at the above-mentioned platforms/portals. Any laxity in the matter shall be viewed seriously," stated an order issued by MCG commissioner Pradeep Dahiya. Earlier this week, on Tuesday, the MCG formed a separate committee to monitor the recovery of pending water charges and review water-related revenue collections from the past five financial years. The panel has been directed to recommend structural reforms, policy changes and system upgrades to enhance billing efficiency and boost revenue. The committee is headed by additional commissioner Yash Jaluka, and includes executive engineer Sanjeev Kumar Gupta and assistant engineer Anju Bala as members.
Time of India
7 days ago
- General
- Time of India
Gurgaon MCG forms cell to monitor waste pickup, sweeping
Gurgaon: MCG on Monday constituted a cell to supervise sanitation related work in the city. The cell will monitor door-to-door waste collection, road sweeping, management of legacy waste at Bandhwari landfill site and handling of construction and demolition (C&D) waste. Additional commissioner Ravinder Yadav was designated as the cell's nodal officer to oversee operations. The cell also includes consultants and a team of data entry operators who will handle daily monitoring and reporting duties. "The cell will oversee multiple sanitation aspects, including doorstep waste collection, road sweeping, identification of vulnerable waste points, and monitoring of bulk waste generators. It will also supervise waste transportation to the Bandhwari site and construction waste management," said a senior MCG official. The cell's responsibilities include GPS tracking, media monitoring, and analysis of complaints received through multiple platforms and data analysis for identifying operational issues related to vehicles, workforce, and resources. The cell will submit its reports to MCG commissioner Pradeep Dahiya. TOI reported on June 19 that MCG spent nearly Rs 290 crore on sanitation since the solid waste environment exigency programme (SWEEP) was implemented in Gurgaon from June 12, 2024, to June 1, 2025. Despite that, garbage dumps still pockmark the city, and construction and demolition waste lines roadsides in pockets. Waste collection and processing are still marked by ad hocism. The corporation has not been able to meet National Green Tribunal-set targets to clear legacy waste from the Bandhwari landfill or find an alternative site. Moreover, an additional 15 operators were appointed to strengthen the city's sanitation monitoring system. MCG officials said that these operators demonstrated coordination between sanitation and engineering departments through the call centre during recent heavy rainfall to address the waterlogging issues.
Time of India
10-06-2025
- Business
- Time of India
Corporation employees seek pay hike, protest use of waste management portal for attendance in Gurgaon
Gurgaon: Pushing for job security, fair wages and better working conditions, the Haryana Municipal Employees Union submitted a 21-point charter of demands to MCG additional commissioners Yash Jaluka and Ravinder Yadav on Tuesday. The union has strongly opposed the use of the Solid Waste Management (SWM) portal for marking attendance and called for withdrawal of the "no work, no pay" rule. Currently, sanitation workers' attendance is marked through the SWM portal, and their salaries are calculated based on the days they log in. TOI had reported on April 19 that a review meeting revealed that 932 of the 5,066 registered sanitation workers were not regularly marking attendance on the portal, raising concerns about payment delays and job insecurity. "During our meeting, union representatives outlined various challenges affecting municipal workers and sought swift solutions. We provided a patient hearing and gave assurances regarding the consideration and resolution of staff demands to the extent feasible," said Ravinder Yadav. Among the major demands were the abolition of contractual hiring for sanitation and sewer work, and the conversion of all such positions into permanent posts. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like This Device Made My Power Bill Drop Overnight elecTrick - Save upto 80% on Power Bill Pre-Order Undo The union also urged the corporation to formulate a clear policy to regularise the services of daily wage workers, contract workers, and those hired under the Haryana Kaushal Rozgar Nigam (HKRN). Other demands included raising the temporary staff salary to Rs 27,000, reinstating terminated employees, re-hiring retrenched workers, and bringing fire services under MCG control. Workers also sought risk compensation, an equal pay policy, restoration of the old pension scheme, Rs 10 lakh in gratuity, better leave allowances, staff housing, and promotions for qualified sanitation staff.
