Quantum Fiber experts answer developer and builder questions about deploying high-speed internet
What are builders and developers responsible for in the installation of fiber services?
Jeff Johnson, director of sales, West region: Every build is slightly different but we will have a detailed statement of work that will map out the installation. Fiber internet companies have streamlined the process to minimize the workload for builders and developers, and typically there is very little cost involved. However, developers will still need to help ensure a smooth installation by including their ISP in early design and preconstruction planning meetings and clearly communicating any changes to the construction plans. The goal is for residents to enjoy fast, reliable fiber internet service from the day they move in, and proper coordination and communication are key to making that happen.
Are there any upfront costs for fiber agreements?
Sarah Jordan, director of sales, East region: There are typically options where there's no upfront capital, depending on the type of agreement that you enter into with an ISP. It could be a shared marketing agreement, an exclusive marketing agreement, or a bulk agreement. There are also options where you can put your own capital down and amortize the rest of it over the course of the contract. So, the answer depends on what's best for your community, but fiber can often be more cost-effective than you may think.
Is fiber an eco-friendly and sustainable technology?
Tony St. Pierre, marketing director: Fiber is one of the fastest internet technologies on the market and its long lifespan and future-ready capabilities make it a sustainable connectivity solution. The Quantum Fiber network is passive, meaning it limits our use of electricity to maintain our network. Our instant internet solution does not require a truck roll for customers to get activated, which limits carbon emissions. As residents increasingly prefer sustainable options, fiber can set eco-friendly communities apart from the competition.
How does fiber internet impact property value?
Dan O'Connell, vice president of consumer sales: It's important to know that a fiber infrastructure helps generate long-term value and can help make properties more competitively attractive. This requires an ISP partner with industry intelligence, foresight, and adaptability to design a network that meets current and future needs. According to a 2023 consumer study by Fiber Broadband Association (FBA) and RVA LLC Market Research and Consulting, fiber-optic internet is the preferred connectivity technology for nearly two-thirds of surveyed internet users, and not having fiber internet can negatively impact property value. The study showed that on average, U.S. consumers would require a 4.9% reduction in price for a non-fiber-connected single-family home.
Why is fiber a good fit for master-planned communities?
Melonie Hooper, operations director: The benefits of fiber broadband go far and wide. Consider how residents rely on a fast internet connection for remote work and home entertainment. By the end of 2025, the number of connected devices is expected to reach 75 billion, which will open a new world of modern living. Without a robust connection, these devices can suffer from interruptions and latency issues. A fiber-optic network can easily handle Internet of Things (IoT) devices — including home automation systems, security systems, smart appliances, and more.
As the demand for high-speed internet continues to grow, incorporating fiber internet into single-family home developments can offer numerous benefits. By staying informed and understanding the advantages of fiber technology, developers and builders can make smart decisions that will benefit their communities and residents for years to come.
Contact a Quantum Fiber Connected Communities expert to learn about connectivity solutions tailored to your multifamily community.
Quantum Fiber represents a leap forward into the next generation of fully digital internet solutions. We open new possibilities for builders, developers and property owners ready to modernize their properties and future builds. Our expert Connected Communities team forms trusted, long-term partnerships by creating tailored solutions for residential properties.
Disclosure:
All content is for informational purposes only, may require user's additional research, and is provided 'as is' without any warranty, condition of any kind (express or implied), or guarantee of outcome or results. Use of this content is at user's own risk. All third-party company and product or service names referenced in this article are for identification purposes only and do not imply endorsement or affiliation with Quantum Fiber. If Quantum Fiber products and offerings are referenced in the content, they are accurate as of the date of issue. Quantum Fiber services are not available everywhere. Quantum Fiber service usually means 100% fiber-optic network to your location but, in limited circumstances, Quantum Fiber may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds. ©2025 Q Fiber, LLC. All Rights Reserved. Quantum, Quantum Fiber and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. (usually the curb) to your location in order to provide the advertised download speeds. ©2025 Q Fiber, LLC. All Rights Reserved. Quantum, Quantum Fiber and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Business Journals
4 days ago
- Business Journals
Quantum Fiber experts answer developer and builder questions about deploying high-speed internet
Reliable and high-speed internet connectivity is a crucial aspect of modern living. For single-family home community developers and builders, understanding the benefits and requirements of fiber internet can help enhance property values and meet the demands of tech-savvy homeowners. We asked the Quantum Fiber Connected Communities team of experts to share what questions they frequently answer about fiber technology and working with an internet service provider (ISP). What are builders and developers responsible for in the installation of fiber services? Jeff Johnson, director of sales, West region: Every build is slightly different but we will have a detailed statement of work that will map out the installation. Fiber internet companies have streamlined the process to minimize the workload for builders and developers, and typically there is very little cost involved. However, developers will still need to help ensure a smooth installation by including their ISP in early design and preconstruction planning meetings and clearly communicating any changes to the construction plans. The goal is for residents to enjoy fast, reliable fiber internet service from the day they move in, and proper coordination and communication are key to making that happen. Are there any upfront costs for fiber agreements? Sarah Jordan, director of sales, East region: There are typically options where there's no upfront capital, depending on the type of agreement that you enter into with an ISP. It could be a shared marketing agreement, an exclusive marketing agreement, or a bulk agreement. There are also options where you can put your own capital down and amortize the rest of it over the course of the contract. So, the answer depends on what's best for your community, but fiber can often be more cost-effective than you may think. Is fiber an eco-friendly and sustainable technology? Tony St. Pierre, marketing director: Fiber is one of the fastest internet technologies on the market and its long lifespan and future-ready capabilities make it a sustainable connectivity solution. The Quantum Fiber network is passive, meaning it limits our use of electricity to maintain our network. Our instant internet solution does not require a truck roll for customers to get activated, which limits carbon emissions. As residents increasingly prefer sustainable options, fiber can set eco-friendly communities apart from the competition. How does fiber internet impact property value? Dan O'Connell, vice president of consumer sales: It's important to know that a fiber infrastructure helps generate long-term value and can help make properties more competitively attractive. This requires an ISP partner with industry intelligence, foresight, and adaptability to design a network that meets current and future needs. According to a 2023 consumer study by Fiber Broadband Association (FBA) and RVA LLC Market Research and Consulting, fiber-optic internet is the preferred connectivity technology for nearly two-thirds of surveyed internet users, and not having fiber internet can negatively impact property value. The study showed that on average, U.S. consumers would require a 4.9% reduction in price for a non-fiber-connected single-family home. Why is fiber a good fit for master-planned communities? Melonie Hooper, operations director: The benefits of fiber broadband go far and wide. Consider how residents rely on a fast internet connection for remote work and home entertainment. By the end of 2025, the number of connected devices is expected to reach 75 billion, which will open a new world of modern living. Without a robust connection, these devices can suffer from interruptions and latency issues. A fiber-optic network can easily handle Internet of Things (IoT) devices — including home automation systems, security systems, smart appliances, and more. As the demand for high-speed internet continues to grow, incorporating fiber internet into single-family home developments can offer numerous benefits. By staying informed and understanding the advantages of fiber technology, developers and builders can make smart decisions that will benefit their communities and residents for years to come. Contact a Quantum Fiber Connected Communities expert to learn about connectivity solutions tailored to your multifamily community. Quantum Fiber represents a leap forward into the next generation of fully digital internet solutions. We open new possibilities for builders, developers and property owners ready to modernize their properties and future builds. Our expert Connected Communities team forms trusted, long-term partnerships by creating tailored solutions for residential properties. Disclosure: All content is for informational purposes only, may require user's additional research, and is provided 'as is' without any warranty, condition of any kind (express or implied), or guarantee of outcome or results. Use of this content is at user's own risk. All third-party company and product or service names referenced in this article are for identification purposes only and do not imply endorsement or affiliation with Quantum Fiber. If Quantum Fiber products and offerings are referenced in the content, they are accurate as of the date of issue. Quantum Fiber services are not available everywhere. Quantum Fiber service usually means 100% fiber-optic network to your location but, in limited circumstances, Quantum Fiber may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds. ©2025 Q Fiber, LLC. All Rights Reserved. Quantum, Quantum Fiber and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. (usually the curb) to your location in order to provide the advertised download speeds. ©2025 Q Fiber, LLC. All Rights Reserved. Quantum, Quantum Fiber and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC.
CNET
6 days ago
- CNET
The Secret to Slashing Your Internet Bill Is Owning This One Item
US households pay a monthly median of $63 for internet, and that doesn't include the extra fees you get charged for equipment or maintenance. Not to forget, this cost only goes up over time because of price hikes, according to a CNET survey. One easy way to save on your monthly internet bill is to buy your own internet equipment instead of renting it from your provider. CNET's experts are always looking to find ways to help you save money, get a faster internet connection and make sense of all the confusing terms on your home internet bills. Looking to save some money on your broadband service in the long run? You might want to consider cutting out that monthly equipment fee by buying your own modem or router, which means saving on your monthly and yearly internet costs. Can you buy your own router? Nearly 70% of households rent routers from their ISP, and that figure makes sense once you factor in confusing internet bills and terms of service. While some internet providers provide the equipment for free, others won't let you skip the rental -- meaning, you must use the internet provider's equipment even if you already have your own router. Though most ISPs will let you use your own router and modem, it can be confusing to navigate those service policies. The bottom line is that buying your own router is a simple way to future-proof your home while trimming down potential extra fees on your bill. The up-front cost of internet equipment may seem pricey, but you'll find that paying for everything at once actually saves money: You can reduce your monthly internet bill by as much as $15 and save hundreds of dollars over the years, like CNET's Joe Supan who decided to stop renting internet equipment from Xfinity. Plus, you may even find that a new router improves your internet speeds -- especially if you're on a cable internet plan with slow upload speeds. If you have hesitations about the high up-front costs, know that plenty of decent modems cost less than $100. With the average cost of renting a modem from your provider around $10 per month, a device would pay for itself in less than a year and then continue saving you money each month. In other cases, where providers will rent you a high-end gaming router or a decent mesh router for a modest monthly fee, doing so might be a pretty decent deal. Locating local internet providers Let's run through all of the top options from internet providers to see how their equipment policies compare and whether you're in a position to save some money. AT&T Equipment fee: No This is significant because AT&T used to charge $10 monthly for its equipment. The company required the use of its combination modem-and-router gateway device and didn't allow customers to use their own modem. That meant that you couldn't skip the $10 monthly additional fee. In 2022, AT&T scrapped its equipment fee for all internet plans, so customers need not worry about that additional amount getting tacked onto their monthly bill. Read our AT&T home internet review. See at AT&T CenturyLink CenturyLink Equipment fee: Yes ($15 per month for modem/router gateway device rental) Can you skip it? Yes CenturyLink charges $15 monthly to rent a gateway that combines a modem and a router into one device. If you sign up for DSL with CenturyLink, that gateway will be one of three models: the Greenwave C4000, the Zyxel C4000LZ or the Zyxel C3000Z. If you have a fiber plan with Quantum Fiber, your equipment is included at no extra cost for an "initial period," however long that may be. You can skip that $15 fee by using a gateway or modem of your own, but CenturyLink cautions customers not to use anything that isn't on its list of approved devices. You can also opt to buy CenturyLink equipment upfront, for $200 plus tax, an investment that would pay for itself after a year and one month of service. "CenturyLink highly recommends using one of our certified or recommended Wi-Fi modems (gateways), which have been tested and approved to work optimally with our high-speed internet technology," the company's website reads. "Retired and third-party devices are more likely to cause performance issues and may not connect to your internet service correctly." Remember, if you're replacing CenturyLink's gateway with a standard modem, then you'll also need to find a good router to go with it. Read our CenturyLink home internet review. See at CenturyLink Frontier Equipment fee: No Frontier Fiber includes equipment rental fees with the monthly cost, which is already lower than most. For plans 500Mbps and faster, Frontier offers the Eero Pro 7, a Wi-Fi 7 router. The 200Mbps plan comes with the Eero Pro 6E, and all DSL plans come with the Eero Pro 6. For an additional $10 a month, you can add Whole Home Wi-Fi with up to two mesh Wi-Fi extenders for better coverage. Read our Frontier home internet review. See at Frontier Google Fiber Equipment fee: No Google Fiber customers receive a modem and a mesh router with up to two additional extenders at no additional cost. If you subscribe to Google Fiber's fastest plan, with download speeds of up to 8Gbps, then you'll get a faster, multi-gig router to go with it, complete with support for Wi-Fi 6E. Read our Google Fiber home internet review. See at Google Hughesnet Equipment fee: Yes ($15 to $20 per month for modem/router gateway device rental) Can you skip it? No Hughesnet provides satellite internet service to all 50 states. That's the good news. The not-so-good news is that satellite internet features pretty pricey equipment costs. Customers must rent Hughesnet's equipment to the tune of $15 per month or $20 per month if opting for Hughesnet's Fusion plan that combines satellite internet with low-latency fixed wireless internet. There are no options to skip those monthly fees. The only alternative provided is to buy the equipment up front for $300 ($450 with the Fusion plan). That's a tough pill to swallow. Paying that much right out of the gate is not appealing. Once you consider that Hughesnet requires a two-year contract (and canceling early will activate an early termination fee), you may find that the up-front cost will save you money if you foresee staying with Hughesnet beyond your initial term. Read our HughesNet review. See at Allconnect Kinetic by Windstream Equipment fee: Yes ($11 for modem/router gateway device rental) Can you skip it? Yes Kinetic is Windstream's home internet service, and the equipment rental fees cost $11 a month. Paying that fee gets you a combination modem-and-router gateway device, but you can skip the fee outright if you use your own modem and router hardware. The company has different hardware requirements for different customers based on the specific nature of the connection (some DSL subscribers use ADSL technology, while others use VDSL, for instance). Be sure to ask Windstream for some guidance specific to your home's connection before you make a purchase -- the customer service number is 800-347-1991. Read our Kinetic by Windstream home internet review. See at Windstream Mediacom Equipment fees: Yes ($15 per month for modem/router gateway device) Can you skip them? Yes Mediacom is a midsize cable internet provider, and customers need to pay $15 per month to rent a cable modem/router gateway from the company. You can skip that fee by using your own, but it'll need to be at least a DOCSIS 3.1 model plus a compatible router. Here's the full list of approved hardware (PDF). The WiFi360Pro, which comes with two Eero Wi-Fi units (and Eero secure services), is included for one year of service. It supports up to 1Gbps and supports Wi-Fi 6. Mediacom also offers Eero Wi-Fi extenders for $5 a month. Read our Mediacom home internet review. See at Mediacom Metronet Equipment fees: No Metronet is a 100% fiber-optic internet provider in the Midwest that covers Indiana and 15 other states nationwide. Like fellow fiber providers like AT&T and Google Fiber, Metronet doesn't charge customers to use its router. It does charge $10 per month if you want to add Whole Home Wi-Fi, but that is optional, not a required cost. Read our Metronet review. See at Metronet Optimum Equipment fee: No Optimum offers both hybrid fiber and cable connections and 100% fiber hookups. The company provides customers with its Altice Gateway, which serves as your home's modem and router. Your exact model depends on your specific plan and whether your home's connection uses cable or fiber. "Optimum internet customers using service delivered via our HFC network are able to use their own equipment," an Altice spokesperson tells CNET. "Optimum Fiber service is currently only delivered via the Optimum-provided Gateway, which is designed specifically to work with our fiber network." Read our Optimum home internet review. See at Optimum Rise Broadband Equipment fee: Yes ($10 to $15 per month router rental) Rise Broadband is a provider of fixed wireless home internet connections throughout much of the middle of the country, including many rural areas. The ISP covers the cost of the equipment rental fee in select regions (including the modem and antenna that receive the over-the-air signal), but many will have to pay $10 just for the receiver, then an additional $15 to rent a router. The router rental is optional; the receiver lease is not. If you're eligible for fiber internet, that equipment rental is optional. Read our Rise Broadband home internet review. See at Rise Broadband Sparklight Equipment fee: Yes ($14 per month for modem) Can you skip it? Yes Sparklight charges customers $14 per month for its cable modem. For an additional access point, Sparklight charges an extra $10 monthly. Sparklight also offers an "Ultimate Wi-Fi Bundle," which includes your modem, two eero Wi-Fi devices and eero plus for $25 monthly. If you want to skip the monthly charge, Sparklight requires you to use a DOCSIS 3.1 cable modem device. If you choose to go that route to save on the added monthly fee, here's a list of Sparklight recommended modems. Read our Sparklight home internet review. See at Sparklight Spectrum Spectrum Equipment fee: Yes ($10 per month for router rental, modem provided free of charge) Can you skip it? Yes Spectrum includes a free modem with all of its home internet plans, but if you don't have a router, you'll need to rent one for $10 per month if you're on the 500Mbps plan. Users of the 1-gig plan get equipment included in their monthly bills. To avoid that monthly fee, you'll need to use your own router. However, if your equipment malfunctions, it won't be eligible for Spectrum technical support. You can also use your own modem, but make sure to use a Spectrum-supported model. Read our Spectrum home internet review. See at Spectrum Starlink Starlink Equipment fee: Yes ($349-$599 one-time purchase) Can you skip it? No Starlink, Elon Musk's internet service, aims to disrupt the satellite internet category by providing faster speeds and lower latency than offered by rivals Hughesnet and Viasat. What Starlink shares with those companies is a stark equipment fee. Instead of an additional monthly charge for your equipment, Starlink requires that you pay for the equipment up front. That means a payout of $349 to $599 for standard service. Read more about Starlink. See at Starlink Verizon Home Internet Equipment fee: No Verizon offers three separate home internet services: Verizon Fios, Verizon 5G Home Internet and Verizon LTE (4G). Each service is a bit different, but one thing they all have in common is that your equipment rental is included in the price. Read our Verizon home internet review. See at Verizon Viasat Equipment fee: Yes ($15 per month for modem/router) Can you skip it? No Viasat charges the same cost for monthly equipment as rival HughesNet and its monthly equipment charge is still inescapable. You could get a slight discount on that monthly price by choosing to pay for the equipment with a one-time purchase of $250, but there are no significant savings to be had there unless you hold on to your Viasat service beyond the initial two-year contract. Read our Viasat internet review. See at Allconnect WideOpenWest Equipment fee: No WideOpenWest -- or WOW, as the company enjoys branding itself -- includes the modem cost in your monthly fee but you can still buy your own WOW-approved modem. Separately, customers can pay $10 per month to rent an Eero 6 router. You can skip that fee if you already have a router that you're happy with. Ten dollars per month isn't a bad price to try out a mesh system in your home, but that older version of Eero sells in a two-pack for $189, and you can often find it on sale. If you plan on using that router for longer than a year and a half or so, it's probably better to buy one of your own. Read our WOW home internet review. See at WOW Xfinity Equipment fee: Yes ($15 to $20 per month for modem/router gateway device rental) Can you skip it? Yes Xfinity offers customers the option of renting the xFi Gateway, which combines a modem and a router into a single device, at $15 per month in select locations. In others, and with select plans, equipment is included at no extra cost. If you have a fee, you can skip the monthly charge by using your own modem and router. Pretty much any router will work, but you must ensure the modem is a DOCSIS 3.1 model. The Xfinity website has a full list of supported modems. Additionally, Xfinity offers xFi Complete, an in-home W-iFi option for $15 to $25 extra a month, depending on where you live. The xFi Complete package comes with unlimited data (a nice perk since Xfinity enforces data caps on most plans), a Wi-Fi Boost Pod for extended coverage throughout the home, and the ability to manage the security of your network through various controls. Read our Xfinity home internet review. See at Xfinity Ziply Fiber Equipment fee: Yes ($15 monthly router fee) Can you skip it? Yes Ziply Fiber features an optimized Wi-Fi 7 router for all fiber plans as well as Whole Home Wi-Fi for $15 monthly. You can also skip that additional monthly fee by using your own router, but to paraphrase an FAQ on Ziply's website, it recommends you use the Ziply Fiber router "for the best fiber internet experience." Read our Ziply Fiber review. See at Ziply Fiber Is it worth buying your own router? It depends on your ISP's terms of service, but in most cases, it makes sense to buy your own router and save $10 to $15 a month, if not more. Most ISPs will let you opt out of a modem or router rental, and if you have that option, you should take it. Investing in your internet equipment can lead to overall improved speeds while trimming down your monthly bill. If you're unsure about what router to invest in, we've tested dozens of top-rated routers and internet equipment, including mesh networks and Wi-Fi extenders.
CNET
21-06-2025
- CNET
You're Buying Your Internet Wrong: Avoid These Top 10 Mistakes To Save Money
You don't need to be a genius to pick out a good internet plan, but you do have to do a little research. Important information is often buried in the terms of service beneath marketing and industry-speak. I've spent hours reading through internet service provider offerings -- and the customer service reviews about those offerings. It's boring, but the key to getting a decent internet deal -- one that saves you money and comes with enough speed -- is reading the fine print. If you share the sentiments of thousands of Americans who hate their internet service providers, you're probably not thrilled about the prospect of sifting through ISP promotional offers for hours. When the time comes to shop for home internet, it can be tempting to just buy whatever convenient internet plan your friends and neighbors are using and move on with your life. While our internet options are sorely limited depending on where we live, keep in mind that you'll have to live with the internet plan you pick. If it's too slow, you'll be picking up the phone in a few months to call customer service again. If you're getting lured into a plan with hidden fees and promo pricing, you might find your bill doubling after a year or a few months have passed. We rely on the internet for nearly everything these days. With fears of a looming recession and prices rising due to tariffs, it's crucial to find ways to save a little money on such an essential service. Here's my fool-proof method for finding the best internet plan for you. 10 common mistakes made when picking internet plans A little patience and some reading will go a long way with buying an internet plan -- but there are some specific aspects of the plan to look out for. Before you even start shopping, you should have a good idea of how much speed you'll need and your budget. Locating local internet providers ISPs often use flashy advertising or marketing to distract you from the hidden fees or price increases in your internet bill. You don't need a computer science degree to make sense of the internet plan you're paying for. Often, the clues to what your internet service bill will look like and the plan's speed are right in front of you, albeit engulfed in jargon; you just need to know what to look for. Here are the top 10 mistakes I've noticed people making when picking out an internet plan: We'll go over each of these in depth below so that when it comes to finding a good internet service provider, you'll be a pro. 1. Paying for internet speeds you don't need Getty Images Internet is already expensive once you factor in the equipment fees and hidden fees (more on those later). Don't overpay for internet speeds that you just won't use. And don't settle for a low tier only to go crawling back to customer support for an upgrade to a higher tier later. The easiest way to avoid that strife is to take stock of how much internet speed your household is actually using before you begin shopping for a new plan. To start, count the number of gadgets and smart home devices in your home. Smart devices can be sneaky bandwidth hogs, often overlooked when considering internet usage. If you have more than 10 devices online concurrently during a typical day, with internet usage involving more than just browsing the web, a good rule of thumb is to stick to speeds of 500 megabits per second or higher. If you only have one or two devices on during the day and only one or two internet users working remotely, browsing the web, streaming or gaming at a time, you should be safe with 150 to 300Mbps. Since I work remotely and typically only use two devices simultaneously, AT&T Fiber's cheapest 300Mbps tier works just fine for me. If you've experienced excessive lag, buffering and Wi-Fi issues with your current tier, it might be time to size up. Your Wi-Fi setup could be to blame for your internet connectivity issues, so run down the list of possible solutions before upgrading. Advertised vs. actual speeds On that note, keep in mind that what your ISP is advertising as a maximum speed (in my case, 300Mbps), may not be the actual speeds you'll get consistently. Your actual speeds will likely be much slower -- especially if you're relying on Wi-Fi and connecting multiple devices to your network. Even 1,000Mbps tiers may face congestion and slowdowns, as CNET's Trisha Jandoc discovered in her home. When looking for a reliable internet plan, make sure you're taking a holistic look at your speed usage and factoring in slowdowns you may experience depending on the number of devices, the type of internet users in the house and the internet connection type. 2. Not considering the internet connection type Did you know there's more than one type of internet connection? You may have multiple internet connection types at your address; evaluate them all instead of opting for whatever is most convenient. Here's a quick rundown: Fiber internet : Typically considered the gold standard of broadband, fiber internet can deliver symmetrical upload and download speeds -- a feat no other internet connection type can boast of yet. You may be eligible for fiber internet at an address previously only serviceable for cable, so it's worth asking your landlord or calling a fiber provider to see if you can get fiber. : Typically considered the gold standard of broadband, fiber internet can deliver symmetrical upload and download speeds -- a feat no other internet connection type can boast of yet. You may be eligible for fiber internet at an address previously only serviceable for cable, so it's worth asking your landlord or calling a fiber provider to see if you can get fiber. Cable internet : Since fiber internet is much less available than cable internet, you're much more likely to be serviceable for cable instead of fiber. Cable is a decent second-best option, with speeds that can reach multi-gig levels (though upload speeds remain sorely lacking). : Since fiber internet is much less available than cable internet, you're much more likely to be serviceable for cable instead of fiber. Cable is a decent second-best option, with speeds that can reach multi-gig levels (though upload speeds remain sorely lacking). 5G or fixed wireless internet : If you can't get either fiber or cable, consider 5G internet. Wireless internet is becoming increasingly popular, and Verizon 5G and T-Mobile Home Internet have dominated the space in recent years. Verizon's 5G home internet plans claim to offer speeds up to 1,000Mbps and T-Mobile just boosted its speeds and added a new speed tier. : If you can't get either fiber or cable, consider 5G internet. Wireless internet is becoming increasingly popular, and Verizon 5G and T-Mobile Home Internet have dominated the space in recent years. Verizon's 5G home internet plans claim to offer speeds up to 1,000Mbps and T-Mobile just boosted its speeds and added a new speed tier. Satellite internet: With nearly 100% availability, satellite internet is a safe bet for rural communities or those on the go, but it tends to be high in costs and is prone to network congestion. Unless you don't have another option, consider satellite and DSL internet a last resort. 3. Falling for promotional pricing and flashy advertising A recent CNET survey found that 63% of adults are paying more for their internet than they paid last year. Internet providers are profit-motivated first. If you stumble upon a cheap internet plan or deal that seems too good to be true, it probably is. Plus, if you decide to call before you do some research, your customer service representative will probably try to talk you into either upgrading to a faster (more expensive) plan or adding some services you simply don't need. Xfinity's FCC-mandated broadband nutrition label displays the "post-introductory price" after one year of service: the monthly cost jumps from $55 to $89. Screenshot by Cierra Noffke/CNET Pricing traps and promotional bait are popular among ISPs. Always read the fine print -- especially before you call. If you're not careful, you could be roped into a two-year contract, with your bill increasing exponentially in the next year. Cable providers Xfinity, Astound and Spectrum are notorious for price increases that can range from $20 to $30 more after a promotional period. In the case of Xfinity, your bill might double after the first year, unless you sign up for a price-lock. If you closely examine the FCC-mandated broadband nutrition labels, you can see what your monthly bill will look like after the promo period ends. 4. Not reading the fine print to look for contracts, hidden fees or data caps OK, I know it's boring and arguably the worst part about picking a good internet plan, but reading through the terms of service is the best way to figure out what the internet plan you're looking at actually entails. Consult your ISP's broadband nutrition labels for basic facts and read their full terms of service for any follow-up issues you uncover. If you still have outstanding questions, write them down and make sure you ask them when you call. First, make sure you're not signing up for a contract unless you have no other option. Contracts require you to stick with an internet service for the entire term. If you decide your internet plan isn't working for you halfway through, you'll either suffer for the next six months or pay a hefty termination fee. Screenshot of Sparklight's broadband nutrition labels across three plans. Notice how Sparklight describes the data included with each plan as "Unlimited." If you read the fine print, you'll find it actually enforces a soft cap of 5TB. Screenshot/CNET Next, make sure you're checking for data caps. The broadband nutrition label should indicate any data caps, but sometimes, ISPs won't use the broadband labels to clearly state whether they're enforcing a data cap (looking at you, Sparklight), so you'll have to read through the fine print. Also, sometimes ISPs enforce "soft caps" or use "priority data," which means your internet speeds will be throttled once you max out your allotted data. Lastly, are there any hidden fees or junk fees you should worry about? That promotional price of $30 a year for 150Mbps may seem attractive initially, but if your provider leases equipment for an additional $15 and enforces a maintenance fee of $12 monthly, you're looking at $57 monthly. In some cases, you may be able to call and negotiate with your ISP to waive a few of those fees. If you're trying to cut back on initial internet costs, consider installing your internet yourself. 5. Not calculating the cost per Mbps The cost per Mbps is a great way to gauge how good of a deal your internet plan is. Internet prices fluctuate depending on the internet connection type, regional pricing or related market issues. The cost per Mbps is the ratio between the monthly rate (excluding taxes and extra fees) and the advertised speeds -- or the price you're paying for 1Mbps of speed. You can find the cost per Mbps by dividing the monthly rate by the plan's max speed. A good rule of thumb is to stick to a cost per Mbps between 10 and 25 cents or lower -- if you can. Anything lower than 10 cents per Mbps is usually a good deal. I'll caution that the high speeds of fiber internet plans can make using the cost per Mbps approach confusing. For example, AT&T's fastest tier of 5,000Mbps costs $245 a month. That's a hefty price for a lot of speed. The cost per Mbps of that plan comes out to 5 cents, which is pretty good by broadband standards but an unrealistic monthly rate for home internet. If you're thinking of picking a plan with promotional pricing, compare the cost per Mbps for both the introductory and post-introductory rates. Spectrum's $50 for 500Mbps plan comes out to a decent 10 cents per Mbps, but if you stick with that plan for a year, your monthly rate will jump to $80, which is a much higher 16 cents per Mbps. In that case, consider shopping around after your promo period ends. 6. Not comparing internet plans or reading customer reviews I know, I know, I've already asked you to read the terms of service for one ISP, and now I'm asking you to cross-analyze the offerings from multiple ISPs. It's tedious work but the only way to ensure you're getting the best deal is to carefully read and compare the terms of service of all the ISPs in your area. Now that you know what to look for, you can compare the cost per Mbps and terms of service across different ISP plans. If you're one of the lucky few who can choose between more than one or two decent internet providers, you should choose carefully. The terms of service will give you a good sense of what to expect from your internet plan but those words are written from an ISP perspective. You should always take customer reviews with a grain of salt but they're usually an honest portrayal of how those service terms actually play out. For example, if people express consistent confusion about price hikes, consider that a red flag about promotional pricing traps. You can turn to resources like Reddit for city-specific threads about ISPs or the Better Business Bureau for a closer look at what people didn't like about their service. 7. Ignoring tech support and security We usually don't think about our internet until something starts going wrong. Like most internet shoppers, you're probably not planning for connectivity issues and if you pick a good ISP and speed, hopefully, you won't have to deal with those issues. But internet connectivity problems are inevitable, whether it's a problem with your equipment, your Wi-Fi setup, outages your provider is experiencing or more significant problems beyond your control. If you can choose between a good ISP without free tech support and a good ISP with free tech support, opt for the support. You'll never know when you'll have to make a phone call to troubleshoot your connection or your equipment. 8. Not buying your own routerBefore I started writing about home internet, I never considered my router and I couldn't tell you the difference between a modem and a router. But now I know that it can save you money to buy your equipment upfront instead of paying an extra $10 to your ISP every month. Most routers cost $200 or less, which will pay for itself in a little more than a year. Plus, you won't have to worry about racing to return your equipment when your plan ends. There's also a chance your router can offer better performance than the one your ISP offers. CNET's Joe Supan saved nearly $1,000 by buying his own router instead of renting from Xfinity and he noticed improved upload speeds after doing so. Just note that if you buy your own router, you likely won't be eligible for tech assistance from your ISP anymore, and they may even try to blame your internet connectivity issues on your router. Most router manufacturers -- notably TP-Link, Netgear, and Linksys -- offer their own customer service support anyway. 9. Not looking at mobile bundle discounts (or other deals) The best home internet discounts typically come from bundling with your ISP's mobile service. Switching over your mobile service provider can be a hassle if you don't already get service from the same company but you could save as much as $35 each month on internet by doing so. Astound and Mediacom offer some of the best mobile discount opportunities but you may have other options, too. ISPs often try to lure customers with low pricing or other add-ons, and while some deals aren't worth signing up for, others, like T-Mobile's $300 gift card and Frontier Fiber's $30 plan for 500Mbps, are worth a try. 10. Not thinking twice about your router placement Last but not least, after you've done your research and committed to a plan, you'll have to pick a date for installation. Most people trust that the technicians who install their equipment will pick the best place in the house, but that's not always the case. Wi-Fi works best with an optimized setup. If you can place your router/modem in a central spot in the house, closest to where you're working or where your most used TV is located, work with your technician to make that happen. You can always invest in some Wi-Fi extenders or a mesh network if you think the connectivity will be an issue but don't assume your technician knows what's best. After all, this is your internet plan, and you'll be using it every day. FAQs Should I rent or buy my modem or router? It may seem daunting to buy your own router, but the decision could save you money in the long run. Most routers cost around $200, which should pay for itself after a year since many ISPs charge $10 to $15 for equipment rental. If you buy your own router, your ISP won't be able to offer tech support if there's an issue with the equipment, but router manufacturers often come with their own tech support anyway. Plus, newer routers often perform better than the routers ISPs rent out -- CNET broadband writer Joe Supan bought his own router (which saved him nearly $1,000), and he saw improved upload speeds with his cable internet.
