Pilibhit secures first rank in UP in redressing IGRS complaints
Uttar Pradesh
for redressing police-related public grievances on the state's Integrated Grievance Redressal System (IGRS) has gone to Pilibhit.
This is the second consecutive time since May that the district has secured the number one rank in the monthly review of grievance redressal performance.
"The ranking is done by a state-level committee after evaluating 10 parameters, including random verification of complainant satisfaction," SP Abhishek Yadav said on Tuesday.
He added that all 17 police stations in Pilibhit scored a perfect 100 during the evaluation. The parameters also included the time taken to resolve complaints, feedback status, action taken by senior officers, data entry quality, IGRS user verification, and the status of physical verification.
Yadav credited the achievement to "prompt and diligent action by police personnel, transparent and fair investigations, and careful analysis of all received information."
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