MCD fines overcharging parking operators
Municipal Corporation of Delhi
(MCD) has imposed penalties totalling approximately Rs 25 lakh on five contractors who were found overcharging users.
The move comes amid growing complaints from people regarding overcharging at MCD-supervised parking lots across the city.
Responding to these complaints, MCD has acted against the operators involved and taken steps to verify if other parking sites have seen similar violations.
As part of this effort, the civic body has claimed that it has started training its field staff to identify and report the malpractice. "We will not hesitate in cancelling the parking contract and blacklisting such contractor," MCD stated, clarifying its position.
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In a further move to increase transparency, MCD has reportedly made the complete list of authorised parking sites, along with official parking rates and related details, available on its website: https://mcdonline.nic.in/portal.
For instance, parking charges for cars will generally range from Rs 20 per hour to a maximum of Rs 100 for 24 hours, while two-wheelers will be charged Rs 10 per hour with a 24-hour cap of Rs 50.
Monthly passes will also be available, with car passes priced at Rs 1,200 for day use and Rs 2,000 for combined day and night access. Specific zones such as Yusuf Sarai Market and Karol Bagh will have slightly different rate structures, which has been outlined online, MCD has said.
To avoid further confusion, MCD has also stated that the "parking charges are fixed by us, and no contractor is authorised to collect any amount beyond the approved rates".
The action has been taken at a time when MCD oversees approximately 400 ground-level and multilevel parking facilities, with additional sites expected to come under its purview.
MCD has also warned the public about overcharging and urged people to stay vigilant when using parking facilities. Residents have been encouraged to report any irregularities via the 311 helpline, MCD mobile app, email, or written complaints to enable timely action against violations.
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