
Forum highlights compliance for safe shopping
The event, held under the auspices of Shaikh Saleh bin Dhiyab al Rubaiee, Wali of Nizwa, aimed to enhance cooperation among all stakeholders in the market and emphasised the importance of creating a safe and equitable shopping environment that upholds consumer rights and promotes transparency.
Ali bin Salim al Hadhrami, Director of the Consumer Protection Department, stated that the forum provided an opportunity for traders, entrepreneurs and government agencies to improve market organisation and promote responsibility.
He said, "Our goal is to raise awareness, ensure compliance with regulations and listen to feedback from traders. This will protect consumers and contribute to economic sustainability. Adhering to the Consumer Protection Law and its regulations helps prevent harmful practices and safeguards everyone in the market."
Three speakers presented working papers on key topics. Dr Abdulsalam bin Salim al Hinai, a Quality Control Specialist for Goods and Services, discussed the key provisions of the Consumer Protection Law and their implementation, while Abdullah bin Saud al Harrasi highlighted the services available to small businesses and strategies for growth.
Radhiyah al Riyami, an administrative researcher, outlined the regulations for banning unsafe products and the reasons behind the removal of certain items from the market.
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3 days ago
- Observer
Forum highlights compliance for safe shopping
NIZWA: In an effort to build trust in the commercial sector and promote a transparent and safe shopping environment, the Consumer Protection Department in Al Dakhiliyah Governorate organised a business forum with the theme 'Partnership and Compliance for a Safe Shopping Environment' in Nizwa. The event, held under the auspices of Shaikh Saleh bin Dhiyab al Rubaiee, Wali of Nizwa, aimed to enhance cooperation among all stakeholders in the market and emphasised the importance of creating a safe and equitable shopping environment that upholds consumer rights and promotes transparency. Ali bin Salim al Hadhrami, Director of the Consumer Protection Department, stated that the forum provided an opportunity for traders, entrepreneurs and government agencies to improve market organisation and promote responsibility. He said, "Our goal is to raise awareness, ensure compliance with regulations and listen to feedback from traders. This will protect consumers and contribute to economic sustainability. Adhering to the Consumer Protection Law and its regulations helps prevent harmful practices and safeguards everyone in the market." Three speakers presented working papers on key topics. Dr Abdulsalam bin Salim al Hinai, a Quality Control Specialist for Goods and Services, discussed the key provisions of the Consumer Protection Law and their implementation, while Abdullah bin Saud al Harrasi highlighted the services available to small businesses and strategies for growth. Radhiyah al Riyami, an administrative researcher, outlined the regulations for banning unsafe products and the reasons behind the removal of certain items from the market.


Muscat Daily
15-06-2025
- Muscat Daily
Vehicle repair shop fined RO1,000 for violating consumer law
Muscat – The Primary Court in the wilayat of Barka has issued a judicial ruling against a vehicle repair establishment for violating the Consumer Protection Law, sentencing two employees to a total fine of RO1,000. According to the Consumer Protection Authority (CPA), the ruling stems from a complaint filed by a consumer who contracted the establishment to repair his vehicle for RO40, with an agreement that the work would be completed within four days. However, the establishment failed to meet the agreed timeframe and continued to delay the repair, prompting the consumer to escalate the matter to the CPA. Following standard legal procedures, the authority referred the case to the Public Prosecution, which launched an investigation and subsequently forwarded the case to the court. The court found the two employees guilty and imposed a fine of RO500 on each, in addition to requiring them to cover the costs of the criminal proceedings. The civil aspect of the complaint has been referred to the competent court for further adjudication. The CPA reaffirmed its commitment to protecting consumer rights and urged all businesses to comply fully with the provisions of Royal Decree No. 66/2014 and its executive regulations. It warned that legal action will be taken against any party found in breach of consumer protection law.


Muscat Daily
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Firm fined RO2,200 for failing to provide services: CPA
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